Legal notice

Welcome to ZENIA. By accessing or purchasing from our website, you agree to the following terms and conditions.

1. PRODUCTS
We make every effort to display our products, images, descriptions, prices, and availability accurately. However, colours and appearance may vary slightly depending on your device or screen.

2. ORDERS
When you place an order, you agree that the information provided is accurate and complete. We reserve the right to cancel or refuse an order in cases such as incorrect pricing, product availability issues, or suspected fraudulent activity.

3. PRICES AND PAYMENT
All prices displayed on our website are shown in euros (€) unless otherwise stated. Payment must be completed at checkout using the available payment methods.

4. SHIPPING
Orders are processed after payment has been successfully received. Delivery times may vary depending on the destination, shipping provider, and other circumstances outside our control.

5. RETURNS AND REFUNDS
Customers may request a return in accordance with our Return and Refund Policy. Please review our Return and Refund Policy for information about eligibility, conditions, and refund procedures.

6. DAMAGED OR INCORRECT ORDERS
If your order arrives damaged or you receive an incorrect product, please contact us as soon as possible with your order number and photos of the issue so we can assist you.

7. INTELLECTUAL PROPERTY
All content on this website, including text, images, graphics, logos, and designs, belongs to ZENIA or its respective content providers and may not be copied or used without permission.

8. LIMITATION OF LIABILITY
ZENIA is not responsible for delays or failures caused by circumstances outside our reasonable control, including shipping delays, carrier issues, natural events, or technical problems.

9. CHANGES TO THESE TERMS
We may update these Terms of Service from time to time. Any changes will be published on this page.

10. CONTACT
If you have any questions about these Terms of Service or your order, please contact us through the contact information provided on our website.

Last updated: September 2026